Staff Team Directory

Danielle
Dang

Executive Director

Lina
Melchiorre

Finance and Operations Coordinator

Michelle
Menzies

Funds Development Coordinator

Maria
Rea

Program Coordinator

Jessica
Noftle

Individual Support Plan and Customer Service Coordinator

Maria
Bove

Job Coach Chocolate Concepts

Vicki
Douangphachanh

Program Facilitator

Lani
Soriano

Program Facilitator

Rachel
Perricciolo

Program Facilitator

Sabrina
De Freitas

Program Facilitator

Megan
Ventura

Program Facilitator

Serrina
Castro

Program Facilitator

Mariah
Castro

Program Facilitator

Luana
Da Silva

Program Facilitator

Daniela
Vella

Program Facilitator

Ashley
McCrea

Program Facilitator

Leadership Team

Danielle Dang

Executive Director

Lina Melchiorre

Finance and Operations Coordinator

As the Finance and Operations Coordinator, Lina uses her knowledge of financial management to ensure organizational flow and to optimize day-to-day functions. With a well-rounded knowledge of the organization from her beginnings in an all-encompassing administrative role, Lina has been an integral part of the Creating Alternatives team since 2011. As a Leader, Lina brings her positive energy and encouraging attitude to the staff team. Lina truly enjoys every aspect of Creating Alternatives.

“It’s not how much you have that makes people look up to you, it’s who you are” – Elvis Presley

Michelle Menzies

Funds Development Coordinator

Michelle, a dedicated member of the Creating Alternatives team since 2016, has a passion for promoting equality and ability awareness. This passion is put into action through her work in event marketing for the non-profit sector. Michelle’s understanding of fundraising and events, as well as her attention to detail, contribute to the continued success of Creating Alternatives’ programming, events, and community engagement. She joins the Leadership Team, bringing direction and expertise on fundraising, donor stewardship, and media through her work in marketing, communications, and events. Michelle holds an Honours BA in Communication Studies from Wilfrid Laurier University, as well as a Post-Graduate Certificate in Sport & Event Marketing from George Brown College.

Maria Rea

Program Coordinator

Maria’s 30 year history in developmental and mental health services has garnered her a wide variety of skills in developmental disabilities, dual diagnosis, adult education, non-profit organizations and crisis intervention. 

Since joining the Alternatives family in 2011 Maria’s determination for social justice, advocacy, collaborative approach, and exceptional interpersonal strengths has established trusting relationships with her families, participants, and colleagues.

Program Team

Jessica Noftle

Individual Support Plan and Customer Service Coordinator

Jessica is the Individual Support Plan and Customer Service Coordinator at Creating Alternatives.  Graduating in 2017, Jessica is a University of Guelph-Humber Alumni, with an Honors Bachelor of Applied Social Sciences, and a Social Service Workers diploma.  Jessica joined Alternatives in 2015, and has been a dedicated and evolving part of our team ever since.  She is passionate about promoting equality, encouraging independence and ensuring the goals of all persons are met without barriers.  Jessica brings a keen eye to detail, artistic media creation and innovative programming, to the Alternatives family.  Using her charismatic, approachable and non-confrontational personality, Jessica strives to create a constructive and welcoming team environment.

Maria Bove

Job Coach Chocolate Concepts

Maria has been a devoted member and friend in the Creating Alternatives family for over 16 years. Maria provides ongoing assistance, encouragement and support while working as a job coach at Chocolate Concepts. She possesses a wide range of business skills obtained from business management courses and previous job experiences. Her greatest satisfaction is giving the gift of teaching essential skills that can be carried throughout the lives of the individuals she supports.

“I cannot do all the good that the world needs. But the world needs all the good that I can do” – Jana Stanfield

VICKI DOUANGPHACHANH

Program Facilitator

Over the past 9 years, Vicki has been a dedicated member of the Creating Alternatives family. She is a Sheridan College Alumni, graduating in 2010, with a social service worker diploma. As the Fitness and Nutrition Program Facilitator, she is passionate about living and promoting a healthy active lifestyle. Her values lay in building honourable relationships with participants and families, while working in an open and communicative environment. Vicki’s exceptional organizational skills bring collaboration and determination to the team.

Lani Soriano

Program Facilitator

Lani graduated with a Bachelor of Science in Education and was able to teach in public high school for more than 15 years before immigrating to Canada. She was able to get her Personal Support Worker Certificate and worked in Nursing Home for 7 years simultaneously, gladly joined at Creating Alternatives later.

Lani has been is an essential member of the Creating Alternatives family for over 9 years.  Lani is highly skilled at coordinating multiple everyday activities. Lani is extremely committed, reliable and enthusiastic in maintaining safe, clean, and positive environment. She is compassionate in assisting the participants’ personal well being with independence and self-respect. Her passion in art and cooking are well manifested in her community-based activities that are preferred by all participants.

Rachel Perricciolo

Program Facilitator

Starting in 2014, Rachel has been a dedicated member, friend and confidant in the Creating Alternatives family.  Rachel is a 2018 Seneca College Alumni , graduating with a Social Service Workers diploma. Rachel has a passion for culinary arts, promoting independence as well opportunities for all participants to reach their full potential. Using her creative, and adaptable mentality, Rachel strives to create strength based programs for individuals.

Sabrina De Freitas

Program Facilitator

Sabrina is the Community Connections Program Facilitator at Creating Alternatives. Graduating in 2019, Sabrina is a University of Guelph-Humber Alumni, with a Bachelor of Social Sciences, and a Social Service Workers diploma. Sabrina joined the Alternatives team in 2019, and has become an integral part of our team since using a person-centered and strengths based approach in her practice. Sabrina is passionate about promoting inclusivity and has extensive experience in advocating for individuals who live with a disability. Sabrina strives to provide individuals with ample opportunities for vocational and volunteer experiences within the community, and to build on skills for success.

Megan Ventura

Program Facilitator

Joining the team in 2021, Megan brings a fresh new perspective to the Alternatives family. Graduating with Distinction from the University of Guelph-Humber focusing on Psychology, Megan strives to promote awareness and kindness to all within the organization. With a high level of compassion, Megan works to implement facets of her academic career within program, focusing on mental and physical well-being. She believes that all individuals should have the knowledge to live a healthy and happy lifestyle, without barriers.

Serrina Castro

Program Facilitator

A 2019 graduate, Serrina found her passion for helping others through completing her Social Service Workers diploma at Humber College. Since joining the team in 2021, Serrina shows her dedication and passion to the team by building meaningful relationships, encouraging members to put their very best efforts forward, and promote a diverse and safe environment for the Alternatives community to grow and develop as a family. Serrina values a strong and encouraging environment where she can collaborate, openly communicate and succeed with a team. Her enthusiasm and commitment to aiding all individuals to achieve their own levels of success is a driving force each day.

Mariah Castro

Program Facilitator

Starting her journey at the University of Guelph Humber studying Family and Community Social Services under scholarship, Mariah graduated with an Honors Bachelor’s degree in Applied Social Sciences and a Social Service Workers diploma. Mariah found her passion working with individuals with developmental disabilities soon after graduating university in 2021. Once beginning at Alternatives, Mariah knew she found her second family. Mariah values equality and autonomy above all, and her passion for supporting her community and its individuals shines through each day in finding new and unique opportunities for the participants of Creating Alternatives. Through her sunny and fun demeanor, Mariah always puts a smile on the faces of everyone when she walks through the doors each day.

Luana Da Silva

Program Facilitator

Luana attended the University of Guelph-Humber under scholarship and graduated with an honors Bachelor’s degree in Applied Social Sciences and a Social Service Workers Diploma. Joining Alternatives shortly after graduating in 2021, Luana has quickly become like family, as well as an essential member of the Alternatives team. Her passions towards equality and promoting inclusivity for individuals living with a disability are at the forefront of her goals for social change. Luana strives to continue building her knowledge and skills in her line of work surrounding community engagement, advancements, as well as helping create new opportunities. In sharing her love for the arts, Luana encourages individuals to broaden their horizons, explore their own passions, and discover new interests and hobbies.

Daniela Vella

Program Facilitator

Daniela graduated with a Social Service Worker Diploma from Seneca Collage in 2015. Working in the Social Service field for six years, Daniela started her career journey working as a PSW and fell in love with working in the disabilities sector and supporting individuals. Aiding participants to work on and reach their goals, and see their success is an accomplishment Daniela strives to make all individuals feel. Working in residential, vocational and overnight support, Daniela brings her expertise from the field into the Alternatives team. Daniela’s core values as a social service worker are, social justice, dignity, self-worth and integrity; these values are at the forefront of her ethics. Daniela endeavours to work in an environment where she can continuously develop my professional knowledge, build relationships and contribute her aptitude in the workplace.

Ashley McCrea

Program Facilitator

Joining Alternatives in 2022, Ashley is excited to use her skills she has gained and developed through her work with people who have a developmental disability, at Creating Alternatives and brings a fresh pair of eyes to the family. Ashley attended Seneca College in 2017 and participated in the Social Service Worker Program; Ashley then, in 2018, transferred to York University where she graduated with an honors bachelor’s degree in Social Work. Ashley’s studies at York University focused on those living with disabilities, Indigenous culture, and communication which she has found to be vital to helping her build her skills, being an ally, and gain different perspectives. Ashley knew she wanted to be a Social Worker and work with those who have disabilities as she has a passion for helping others, spreading awareness about social issues and diversity, and allyship for those who are marginalized. Ashley is thrilled to continue to be build her skills and relationships at Creating Alternatives and is excited to be a part of its welcoming family.